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Terms of Sale and Privacy Policies



By purchasing from us, you agree to these terms and conditions. No other
terms shall apply except as agreed in writing signed by us. We reserve the
right to correct typographic errors and reject orders.

Prices and Payment

Prices, title and risk of loss are F.O.B. our warehouse. Prices do not
include taxes or shipment and may be changed without notice. All prices
are for 1 unit (e.g. 1-liter, 2-liter, 4-liter, 5-liter) of the specific

The unit price is automatically discounted by 5% when the number of units
that are equal to a case is entered into the shopping cart. Information
about the number of units to equal a case (e.g. 3 x 5-liter/case, 4 x
5-liter/case, 12 x 1-liter/case, 18 x 1-liter/case) is indicated in each
particular product?s description. A shopping cart unit of 1 is NOT equal
to a case. A shopping cart unit of 12 is equal to a case if that product is
packaged 12 to the case.

Additional discounts via coupon code may be available through your car or
motorcycle club. (The officer of an organization may request info on the
coupon code program from

Tennessee residents adds 9.25% sales tax.

Visa and MasterCard are accepted for payment. Credit card arrangements
subject to change.


We ship only within the 48-state continental United States via FedEx
Ground. Please make sure to provide a physical address for your shipment.
Our goal is to ship your order within 24 hours.

Shipping Costs.

Products are shipped via FedEx. Shipping costs are calculated by weight at checkout.


Unopened product may be returned within 30 days subject to a 20% restocking
fee. Return shipping costs are the responsibility of the customer.

Order Cancellation.

Orders may be cancelled prior to shipping via notification to Cancelled orders are subject to a 5%
restocking fee.


Consult you owner?s manual for the correct oil recommendation and change
frequency for your vehicle. We are not responsible for any damages
associated with the use of an incompatible oil or fluid in your vehicle.

We shall not be liable in contract, warranty, tort or otherwise for
consequential, special, exemplary or incidental damages.


Information about products is as provided by our supplier. We make no
warranty or representation concerning such information. Material safety
data sheets (MSDS) are available upon request.


You warrant, represent and agree: (1) to comply with all laws; (2) that our
sale and shipment of the product will not, by export thereof, your legal
status or otherwise, cause us to violate any law; and (3) to indemnify us
against any losses from a failure by you or a third party to comply with
law or these terms and conditions, or from use of the product.


Privacy Policies

This privacy policy discloses the privacy practices for This privacy policy applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
   • See what data we have about you, if any.
   • Change/correct any data we have about you.
   • Have us delete any data we have about you.
   • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 865-567-6955 or by email at

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.



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Products are shipped via FedEx.
Shipping costs are calculated by weight at checkout.

Performance Oil Store
509 Radford Place
Knoxville, TN. 37917

Contact Us


Copyright 2017 - Performance Oil Store